Privacy & Policy


Effective Date: August 24, 2025

At OyaShop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you use our platform. By using OyaShop, you agree to the terms of this Privacy Policy. Please take a moment to read it carefully.

1. Information We Collect

We collect various types of information to provide and improve our services, ensure the security of our platform, and enhance your shopping experience.

a. Personal Information

Account Information: When you create an account with OyaShop, we collect personal details such as your name, email address, phone number, and password.
Payment Information: To process your transactions, we collect payment details such as your credit card number, billing address, and other related information. We do not store your payment information on our servers; it is securely handled by our third-party payment processors.
Shipping Information: We collect your shipping address and contact information to fulfill your orders and ensure timely delivery.

b. Non-Personal Information

Usage Data: We collect information about how you use our platform, including your browsing history, search queries, and interaction with products and services.
Device Information: We gather details about the device you use to access OyaShop, including IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our site, remember your preferences, and deliver personalized content and ads.

2. How We Use Your Information

The information we collect is used for a variety of purposes, including:

Providing and Improving Our Services: To process transactions, fulfill orders, provide customer support, and enhance your shopping experience.
Personalization: To tailor content, recommendations, and advertisements to your interests.
Communication: We may use your contact information to send you updates, newsletters, marketing materials, and other communications related to OyaShop. You can opt out of marketing communications at any time.
Security and Fraud Prevention: To protect the integrity of our platform, prevent unauthorized access, and detect fraudulent activities.
Legal Compliance: To comply with legal obligations, enforce our terms, and respond to legal requests or inquiries.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information with trusted partners and service providers for the following purposes:

Service Providers: Third-party companies that handle payment processing, shipping, marketing, and other essential services. These providers are contractually obligated to protect your data.
Sellers: If you make a purchase from a seller on OyaShop, we share your relevant details (e.g., shipping address, contact information) to process and deliver your order.
Business Transfers: In case of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose your data if required by law or in response to legal processes (e.g., court orders, subpoenas).

4. Your Rights and Choices

You have several rights concerning your personal data:

Access and Update: You can view and update your personal details in your OyaShop account.
Opt-Out: You can unsubscribe from marketing emails by clicking the “unsubscribe” link or adjusting your preferences in your account.
Data Portability: You can request a copy of your data in a machine-readable format.
Deletion: You may request account deletion by contacting support. Some information may be retained as required by law or for business continuity.

5. Data Security

We implement industry-standard security measures, including encryption, access controls, and regular audits to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

OyaShop uses cookies and similar tools to personalize your experience. These help us:

Remember your preferences
Track usage and behavior
Serve targeted content and ads

You can manage cookies through your browser settings. Disabling cookies may limit some site features.

7. Third-Party Links

Our platform may include links to external websites. We are not responsible for their privacy practices. Please review their policies before providing any personal data.

8. International Data Transfers

OyaShop operates globally, and your data may be processed outside your country. We ensure all transfers are done securely and in line with this policy.

9. Children’s Privacy

OyaShop is not intended for children under the age of 13. We do not knowingly collect data from anyone under 13. If we discover such data, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. The “Effective Date” will reflect any changes. We’ll notify users via email or platform alerts. Please review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your data:

📧 Email:  contact@oyashop.comshop.com